Privacy Policy

Pepper Coaching Privacy Policy

Last Updated: 03/07/2025

Welcome! We’re really glad you’re here at Pepper Coaching. Your privacy is super important to us, and we want you to feel safe and confident when you visit our website or work with us. This policy explains what information we collect, how we use it, and your rights when it comes to your data.

What Information We Collect

When you interact with Pepper Coaching, we may collect:

Personal Information: Like your name, email address, phone number, and any other contact details you share with us when signing up or getting in touch.
Usage Information: This includes technical details like your IP address, browser type, and how you navigate our website - pages visited, time spent, etc. - to help us improve your experience.
Payment Information: When you purchase coaching sessions or programs, we collect payment details via secure, trusted third-party processors. We never store your full payment info ourselves.

How We Use Your Information

We use your information to:

Deliver and manage your coaching services smoothly.
Communicate with you about your account, bookings, or questions.
Process payments securely and prevent fraud.
Improve our website, content, and marketing so we can serve you better.
Comply with any legal requirements.

Cookies & Tracking

Our website uses cookies and similar tech to give you a better browsing experience - like remembering your preferences and analysing site traffic. If you prefer, you can adjust your browser settings to control or block cookies, though this might limit some features.

Sometimes, we may use anonymous info to tailor ads you see on other platforms like Facebook. You can opt out of these ads via those platforms’ settings, though it might not remove all ads.

How We Protect Your Data

We take your privacy seriously. Through Wix (our website platform), we use reasonable technical and organizational safeguards to protect your info from unauthorized access, alteration, or loss.

Sharing Your Information

We never sell or rent your personal data. We may share your info with:

Trusted service providers who help us run our business (like payment processors and email platforms).
Law enforcement or legal authorities if required by law or to protect Pepper Coaching’s rights.
In case of business changes (like a merger or sale), your data might be transferred as part of the assets - but your privacy remains a priority.

Your Rights & Choices

Depending on where you live, you have important rights about your personal data, including:

Accessing, correcting, or deleting your information.
Opting out of marketing emails at any time.
Restricting or objecting to certain ways we process your data.
Withdrawing consent you’ve given us for data processing.

To exercise your rights or if you have any questions, please contact us at info@itspeppercoaching.com.

Links to Other Sites

Our site might include links to other websites (partners, resources, etc.). Please note we aren’t responsible for the privacy practices or content of those sites, so be sure to review their policies before sharing your info.

Children’s Privacy

Pepper Coaching is not intended for children under 13, and we don’t knowingly collect personal information from kids under 13. Parents, please supervise your children’s internet use and consider using parental controls.

Updates to This Policy

We update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we’ll post the new version here with an updated effective date. We encourage you to check back regularly.

Get in Touch

If you have any questions or concerns about your privacy or this policy, please don’t hesitate to reach out:

Pepper Coaching
Email: info@itspeppercoaching.com
Website: www.itspeppercoaching.com